Olympus DS-5000 Battery Issues?

26 May, 2017

Do you own an Olympus DS-5000 digital Dictaphone? Are you starting to experience some issues with its battery, for example it no longer holds charge for a full day or discharges quickly?

If you are having issues with your Olympus DS-5000 battery then it is no surprise. These recorders were discontinued some four years ago yet are still widely used because they are strong and robust. The recorder itself may be in fantastic working condition but the rechargeable battery inside the recorder, with its constant charge and discharge, over time will degrade.

The simple way to fix battery issues is to just replace the rechargeable battery in the unit. The battery part number is Olympus BR-403 and they can be purchased from our store and cost $45 incl. GST with free delivery.

In the interim, while you're waiting for delivery, you can use standard alkaline AAA  batteries in your Olympus DS-5000 digital dictaphone. If you open the battery compartment and remove the rechargeable BR-403 battery you will see indicated in the compartment how to insert standard AAA alkaline batteries. This is detailed in the Olympus the S-5000 manual, see below:

Olympus DS-5000 dictaphone voice recorder replacement battery BR-403 rechargeable

Dragon Voice to Text Software - Time To Revisit This Gem

25 May, 2017

We have been dabbling with Dragon on both Mac and Windows quite a few years. We tend to phase-in for a while and then phase out, Dragon always talk the talk but never quite walked the walk. That is until now!

We recently upgraded our Mac version of Dragon to the latest version which is Dragon  Professional Individual version 6 for Mac. Straightaway we noticed a drastic improvement. Training a voice profile was very quick and subsequent real-time dictation was virtually 100% accurate.

So, we thought we would give transcription of an audio file a try. The results were very good, we selected a female speaker and ripped the audio from the Internet. The video below shows how well Dragon transcribed the voice, remember there was no training involved at all for Dragon to listen and just transcribe straight out of the box.

We have a more detailed blog post on this, including using Dragon to transcribe an interview, over at our main blog site:

This post was written using voice only with Dragon Professional Individual for Mac v6

Olympus Transcription Pedals and Non Olympus Software, like Express Scribe

02 May, 2017

Olympus recently released an update to their USB transcription pedal line, replacing the RS-28 and RS-31 with RS-28H and RS-31H. The pedals look exactly the same, they all work with Olympus ODMS transcription module for Windows or DSS Player Plus for Mac, the only difference is HID compliance.

Ah, now you see where the H comes from but what is HID? Essentially it means that the device, in this case the Olympus foot pedals, now use the Human Interface Device protocols to communicate with a computer, so to the non techy, your computer can now talk to the pedal and not be locked out to needing a specific driver and software (a la RS-28 and RS-31).

To get an Olympus pedal to work with any audio or video playback software, popularly Express Scribe and Windows Media Player, all you will need is a H pedal (RS-28H or RS-31H) and the free Olympus Foot Switch Configuration Tool.

The tool is available for both Mac and Windows and essentially lets you map hot keys used by the non Olympus software to a pedal. E.g. the keyboard command sequence in Express Scribe to play audio is F9 so that command simply needs to be mapped to the pedal of your choice. It is as simple as that.

Head across to our main blog - - for a screen shot of the Foot Switch Configuration Tool and the Olympus Australia download links for the free Windows and Mac software.

Olympus ODMS Dictation / Transcription Module Latest Patch 0016

22 April, 2017

Olympus Australia have released the latest patch for their current release (ODMS R6.4.0) Dictation and Transcription module Windows software.

Although no notes were released with the patch it is generally to fix minor bugs and it is recommended that all users of the Olympus Dictation Management System (ODMS) apply this patch.

The download is small, around 3Mb and takes only a few seconds to apply. Download the patch from our Google share via this link:

More details in our blog -

Olympus ODMS Transcription Dictation Module Windows 10 Patch Update

Trade In Your Old Dictaphone And Get Upto $100 Cash Back, Thanks Olympus Australia

14 February, 2017

Olympus Australia have just launched a new promotion running from 1st February 2017 until the end of March 2017. When you buy a new professional digital dictaphone you can get upto $100 cash back when you send in your old, tired, working or not, any brand dictaphone or voice recorder.

Olympus Australia Trade In Promotion - Professional Digital Dictaphone

How does it work?

Just buy one of the above new Olympus models from us and then register your claim on the Olympus website - click here

Then simply send your old voice recorder along with a copy of your invoice/receipt from us for your new purchase and the claim verification email you will receive after completing the questions in the above link to:

Olympus Professional Dictation Trade-in Promotion
Ground Floor
82 Waterloo Road
Macquarie Park NSW 2113

Once received Olympus will then send you a pre-paid Visa card loaded with the relevant cash back amount. Too easy.

 Olympus Device Cash Back Amount
Olympus DS-7000 Pro Dictaphone $100
Olympus DS-3500 Pro Dictaphone $80

Free One Year Olympus Dictation App Subscription with Olympus DS-7000 Dictaphone Purchase

15 July, 2016

Olympus Australia are giving away a free Olympus Dictation App for smartphone one year subscription (usually $139 incl. GST) with any professional digital dictaphone purchase (Olympus DS-7000 & DS-3500). The promotion is valid from 15th April 2016 through to 31st August 2016 inclusive.

Free Olympus ODDS Dictation App Subscription Licence

The complete dictation solution for legal and medical professionals combining a physical digital dictaphone with the flexibility of dictation anytime anywhere on your iPhone or Android device.

  • The Olympus ODDS (Olympus Dictation Delivery System) dictation app subscription is a digital dictaphone that carry on your smartphone with following benefits:
  • Encrypt your digital dictation, a requirement for confidential client or patient notes when sent across the internet (free dictation apps can not do this)
  • Record in the professional digital speech sound (.ds2) audio format, the same as your Olympus DS-7000 (free dictation apps can not do this)
  • Send audio with the same Author ID and workflows as your Olympus DS-7000, your typist or typing pool seamlessly process your dictation regardless of the device it was recorded on
  • Centrally administered licensing system managed by your office or practice manager means quick easy setup for busy doctors and lawyers

Simply purchase an Olympus DS-7000, DS-3500 or our Pro Dictation/Transcription Bundle and let us know in the notes in the checkout or via email the you would like the free Olympus Dictation App one year subscription. We will then initiate your account on the Olympus dictation web portal and will walk you through the setup steps to create and configure your smartphone licence. We are here to help at every step.

Some additional details on the Olympus Dictation App in our blog post:

What to look for when selecting a professional digital dictation app for your smartphone

Best iPhone / Android App for Professional Dictation - Olympus Dictation App

28 June, 2016

What should I look for when choosing a digital dictation app for my smartphone?

We all carry smartphones with us so it only makes sense to look for an app that can help with digital dictation so that we can continue to work away from the office. Sure you can take your professional digital dictation machine, perhaps an Olympus DS-7000, with you when you leave the office but then how to you send the audio through unless you bring the cables and the dock? If you are in court or on patient visits can that audio really wait until you are back at your PC or Mac to send the urgent dictation?

This is where the Olympus Dictation smartphone app comes in. Available for iPhone or Android it is a professional digital dictaphone in the palm of your hand. With all the features of a physical dictaphone, i.e. rewind/review, records in the same audio format used by your transcription typists (dss or ds2), encryption (essential for confidential audio sent across the internet).

Best mobile dictation app smartphone iOS android Olympus

Why choose the Olympus Dictation App when there are plenty to choose from in the App Store or on Google Play? We cover this and list what you should look for when choosing a digital dictation app on our main blog - click here to read that article

The Olympus Dictation App is free to download but requires a subscription licence to use its professional dictation features. We can set you up on a 60 day free no commitment trial for your medical or legal users. We will walk through the licence setup and configuration with you and give you access to the Olympus dictation portal to manage your licences. Grab us on LiveChat or if we are offline email us at

Olympus ODMS Patch fixes some O365 Issues, Microsoft Office 2016 Compatible

18 June, 2016

Olympus recently released the ninth patch for its ODMS (Olympus Dictation Management System) Windows software. The patch should be applied to both the Dictation and Transcription module is free to download and updates in seconds.

The patch allows compatibility with Microsoft Office 2016 and resolves some issues with Microsoft Office 365.

For details on how to obtain and apply the patch along with details on all the available patches for R6 of ODMS please visit our main blog post - click here

Olympus Release DSS Player Plus v7.5.2 - OSX 10.11 El Capitan Compatible

31 October, 2015

Last week Olympus released an update to their Olympus DSS Player Plus software for Mac, two weeks after Apple released OSX 10.11 a.k.a. El Capitan.

Olympus DSS Player Plus for Mac v7.5.2 Update OSX 10.11 El Capitan Compatible

The release notes for DSS Player Plus are short and sweet, just "OSX 10.11 is supported", nothing else. But for anyone who grabbed at the latest Apple Mac operating system would have known, El Capitan bought major issues for DSS Player Plus breaking all USB connectivity with digital voice recorders but with the most impact, the USB transcription foot pedals, leaving many Mac transcriptionists worldwide stuck.

Some users attempted to uninstall then re-install their DSS Player Plus software, this also failed as the installer too was not compatible with this OS X release.

For Olympus DSS Player Plus release v7.5.2 you have the option of two update files:

For those running OSX 10.11 who didn't uninstall DSS Player Plus all you need is the update file - click here to download

For those who uninstalled DSS Player Plus and were unable to re-install all you need is the full installer file - click here to download



RS-28 RS-31 Foot Pedal Issue after Apple OS X 10.11 El Capitan Mac Update

06 October, 2015


Olympus Mac OSX 10.11 El Capitan Transcription Pedal Issue Problem Not Working

Apple's latest Mac operating system update OS X 10.11 El Capitan released on 30th September 2015 appears to have caused some issues with Olympus Mac transcription users. Early indications show that users with both the RS-28 and RS-31 USB transcription pedals seem to have lost foot control functionality with their DSS Player Plus v7 transcription software. These are customers who are running the latest version which is v7.5.1

Olympus in Australia are aware and are in discussions with Olympus Japan. In the meantime you will have to use the hot keys to control your audio playback.

If you would like to be added to our mailing list for updates on this issues then please email us at and we will include you in our update emails.

For the latest updates on this issue as we receive them from Olympus please follow our main blog post:


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