RS-28 RS-31 Foot Pedal Issue after Apple OS X 10.11 El Capitan Mac Update

06 October, 2015

DO NOT UPGRADE TO MAC OSX 10.11 EL CAPITAN IF YOU USE OLYMPUS DSS PLAYER PLUS v7 TRANSCRIPTION

Olympus Mac OSX 10.11 El Capitan Transcription Pedal Issue Problem Not Working

Apple's latest Mac operating system update OS X 10.11 El Capitan released on 30th September 2015 appears to have caused some issues with Olympus Mac transcription users. Early indications show that users with both the RS-28 and RS-31 USB transcription pedals seem to have lost foot control functionality with their DSS Player Plus v7 transcription software. These are customers who are running the latest version which is v7.5.1

Olympus in Australia are aware and are in discussions with Olympus Japan. In the meantime you will have to use the hot keys to control your audio playback.

If you would like to be added to our mailing list for updates on this issues then please email us at sales@dictate.com.au and we will include you in our update emails.

For the latest updates on this issue as we receive them from Olympus please follow our main blog post:

http://dictat.es/oops

 

Call: 1300 88 23 75

payment methods